QUOTE – “So it’s not that our systems will look at your site and say oh this was submitted by a user therefore the site owner has like no no control over what’s happening here but rather we look at it and say well this is your website this is what you want to have indexed you kind of stand for the content that you’re providing there so if you’re providing like low quality user-generated content for indexing then we’ll think well this website is about low quality content and spelling errors don’t necessarily mean that it’s low quality but obviously like it can go in all kinds of weird directions with user-generated content…” John Mueller, Google 2019
to avoid throwing link equity away, you might create HIGH-LEVEL IN-DEPTH TOPIC PAGES on your site and redirect (or use canonical redirects) any related expired content that HAVE INCOMING BACKLINKS, to this topic page (and keep it updated, folding content from old pages, where relevant and there is traffic opportunity, to create TOPIC pages that are focused on the customer e.g. information pages)
QUOTE: “In place of a pop-up try a full-screen inline ad. It offers the same amount of screen real estate as pop-ups without covering up any content. Fixing the problem depends on the issue you have for example if it’s a pop-up you’ll need to remove all the pop-up ads from your site but if the issue is high ad density on a page you’ll need to reduce the number of ads” Google, 2017
Website: Websites are a great way to establish your brand identity. They can use text, images, audio, and video elements to convey the company's message, as well as inform existing and potential customers of the features and benefits of the company's products or services. The website may or may not include the ability to capture leads from potential customers or directly sell a product or service online.
QUOTE: “For instance, we would see a lot of low-quality posts in a forum. We would index those low-quality pages. And we’d also see a lot of really high-quality posts, with good discussions, good information on those pages. And our algorithms would be kind of stuck in a situation with, well, there’s a lot of low-quality content here, but there’s also a lot of high-quality content here. So how should we evaluate the site overall? And usually, what happens is, our algorithms kind of find some middle ground……. what you’d need to do to, kind of, move a step forward, is really try to find a way to analyze the quality of your content, and to make sure that the high-quality content is indexed and that the lower-quality content doesn’t get indexed by default.” John Mueller, Google 2014
Ask for a technical and search audit for your site to learn what they think needs to be done, why, and what the expected outcome should be. You'll probably have to pay for this. You will probably have to give them read-only access to your site on Search Console. (At this stage, don't grant them write access.) Your prospective SEO should be able to give you realistic estimates of improvement, and an estimate of the work involved. If they guarantee you that their changes will give you first place in search results, find someone else.