QUOTE – “So it’s not that our systems will look at your site and say oh this was submitted by a user therefore the site owner has like no no control over what’s happening here but rather we look at it and say well this is your website this is what you want to have indexed you kind of stand for the content that you’re providing there so if you’re providing like low quality user-generated content for indexing then we’ll think well this website is about low quality content and spelling errors don’t necessarily mean that it’s low quality but obviously like it can go in all kinds of weird directions with user-generated content…” John Mueller, Google 2019
Learn the steps of Internet analysis, if you want to learn Internet marketing for free. For anyone who knows the basics of social media, search engine optimization (SEO), Google news and website building blocks, then you can likely learn Internet marketing on your own. A big part of marketing is understanding your competitors, data and market analysis.
Ask for a technical and search audit for your site to learn what they think needs to be done, why, and what the expected outcome should be. You'll probably have to pay for this. You will probably have to give them read-only access to your site on Search Console. (At this stage, don't grant them write access.) Your prospective SEO should be able to give you realistic estimates of improvement, and an estimate of the work involved. If they guarantee you that their changes will give you first place in search results, find someone else.